Providing end-to end customized development with Windows and Webfrom requirement analysis for deployment and roll-out.

Changing or enhancing software to meet changing or increasing business demands in the post-roll-out phase of an application

Providing first, second, third line support and on-call support. On-call support further includes Gold (24×7), Silver and Bronze support.

Replacing, migrating and integrating with existing systems using API

The application management layer cuts across all software engineering activities listed above. Pancathan takes complete ownership of the outsourced suite of applications as per the agreed scope and manages the support. This typically involves transition management, project management, proactive risk and scope change management, quality management, SLA management etc.